Provider Brand Refresh

2023
Project Description
In 2023, the Zocdoc in-house brand team refreshed the provider side of the organization, which previously lacked a cohesive identity and relied heavily on a generic blue palette. Following the success of the Patient Brand refresh, we aimed to create a provider brand that felt trustworthy, guiding, and human.

I was heavily involved in defining the visual direction through iterative moodboarding. The final direction featured vibrant color blocking, clean line illustrations, and hand-drawn textures inspired by prescription pads, adding a human and approachable touch. My contributions included helping establish a cohesive illustration style, developing scalable diagrams to explain complex ideas, designing dynamic layouts, and updating the provider landing page to align with the refreshed brand. This refresh transformed Zocdoc’s provider brand into a credible, human-centered identity that resonated with healthcare professionals.

Brand
Zocdoc
My Role 
Design/Art Direction/Research


 
Branded illustration style
Illustrations implemented in provider promiotions and email campaigns
Brand elements applied to refressh key provider pages
Diagrammatic illustraions created to  visualize complex concepts
White paper series
PROVIDER BADGES
Social campaigns celebrating providers
Custom hand-drawn textures and graphics inspired by doctors’ prescription pad handwriting